Career Opportunities

Two positions available at our Monticello Branch:
1. Part-time Member Service Representative
2. Loan Processor

One position available at our Moab Branch:
1. 36-40 Hours/Week Loan Officer

Terrific benefits and starting wage, depending on experience.



Loan Processor

25-30 Hour/week at Monticello Branch
Starting Wage: Hour DOE
Reports to: Vice President

Job Responsibilities include but are not limited to:

  • Communicate with members of the Credit Union in a professional way in person, over the phone, through various forms of written communication. Assist members with the loan application process to ensure completeness of information, then present the loan application and supporting documentation to a loan officer. Ensure that all members feel welcomed to the credit union and are supported professionally in the process. Help members with their transactions and other requests.
  • Promote credit union products and services in the branch and in the community based on member’s needs, including, but not limited to, auto loans, credit cards, deposit accounts, investments and home loans.
  • Assist members in balancing their accounts, and other account research requests.
  • Answer questions for members throughout the process. Explain the loan process to include loan options, insurance required on credit union loan products, loan policies, interest rates, payoffs, etc.
  • Maintain a filing system and procedures to monitor that the required documentation is received and maintained appropriately and according to policies and procedures.
  • Notify vendor to place security interest of credit union on title document. Ensure that the documentation on titles is accurate and up‐to‐date.

Teller

25-30 Hour/week at Monticello Branch
Starting Wage: Hour DOE
Reports to: Vice President

Job Responsibilities include but are not limited to:

  • Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions.
  • Receive and cash share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
  • Maintain an up‐to‐date comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up‐to‐date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures.
  • Promote, explain, and cross‐sell other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, debit and credit cards, on‐line banking, traveler’s checks, and money orders.
  • Balance cash drawer at the end of the shift and compare totaled amounts to computer‐ generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
  • Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
  • Report malfunctions of teller computers and other equipment used at the teller station.
  • Check night depository bags and record proper information according to credit union procedures.

Loan Officer

36-40 Hour/week at Moab Branch
Starting Wage: Hour DOE
Reports to: Moab Branch Manager

Job Responsibilities include but are not limited to:

  • Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in‐person and by‐telephone general and specific service‐related information concerning credit union services or policies.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints, and/or direct them to the appropriate person for specific information and assistance.
  • Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
  • Promote credit union products and services based on member’s needs.
  • Process member mail transactions.
  • Mail receipts and checks to members as indicated by policy and procedure.
  • Provide information on savings alternatives to members wishing to deposit funds with the credit union.
  • Research accounts for deposit, withdrawal, and loan‐payment discrepancies.
  • Assist members in balancing their accounts.
  • Mail or e‐mail loan applications and/or information to members and prospective members.
  • Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports.
  • Assist members with the loan application process to ensure completeness of information.
  • Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application.
  • Calculate debt‐to‐income ratios on loan applicants.
  • Calculate how much of a loan applicant’s debt is secured or unsecured.
  • Complete loan applications over the phone and/or electronically.
  • Determine collateral needs and payment plans for members applying for loans.
  • Determine eligibility of loan co‐maker from co‐maker’s statement and credit rating.
  • Approve or deny loan applications.
  • When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future.



Employee Requirements

Skills Needed:
Type at least 35 WPM
Word, Excel, Internet Proficient
People Person
Previous Cash Handling Experience is a Plus
Previous Loan Experience is a Plus
Ability to Speak Spanish and/or Navajo is a Plus
College Degree is a Plus

Successful candidates must be willing to submit to a background & credit check.



Employee Benefits

Some Benefits Include:
Paid Vacation Days
Paid Holidays
Health, Dental, and Vision Insurance available
Life Insurance and Disability Insurance available
401(k) retirement plan
Gym Membership Reimbursement

Please apply by sending a Resume to taylor@mydrcu.com