Phone: 1-855-477-7905
Phone: 1-800-322-8472
Phone: 1-888-241-2510
Phone: 1-833-574-3496
Phone: 1-866-604-0380
(435) 259-6123
725 North Main
P.O. Box 1047
Moab, UT 84532
9:00 a.m. to 5:00 p.m.
Monday – Friday
(435) 564-2107
45 West Main
Green River, UT 84525
1 South Main
Blanding, UT 84511
9:00 a.m. to 5:00 p.m.
Monday – Friday
16 South Main
Monticello, UT 84535
9:00 a.m. to 5:00 p.m.
Monday – Friday
Credit Union CO-OP ATMs and Shared Branches are surcharge free.
Desert Rivers Credit Union cooperates with many credit unions throughout Utah and the country to offer FREE ACCESS to ATMs and Shared Branching. Our members can use these ATMs and Shared Branches to access their money at “cooperating” credit unions.
Members of other credit unions can use Desert Rivers as a Shared Branch and our ATMs “surcharge free” while they’re passing through or vacationing in our area.
It’s a win-win for credit unions and their members. Best of all, it’s FREE to all members.
Always use our ATMs, which are “Co-op” ATMs, or use other Credit Union ATMs with the Co-op logo to avoid ATM service fees.
To find Co-op locations when you travel, click on the Co-op logos on this page:
Credit Unions are created solely to help people financially. We are directed by members who generally focus on only doing what is best for members. As a result, working at Desert Rivers Credit Union can be a fulfilling career.
In addition to a competitive salary, DRCU offer their employees paid vacation and sick days, paid holidays, life and disability insurance, gym membership reimbursement, a 401k and medical insurance to full time employees.
If you’re interested in future employment with DRCU send your resume to taylor@mydrcu.com
| Date | Holiday | Day of the Week |
|---|---|---|
| January 1, 2025 | New Year's Day | Wednesday |
| January 20, 2025 | Martin Luther King Day | Monday |
| February 17, 2025 | Presidents' Day | Monday |
| May 26, 2025 | Memorial Day | Monday |
| June 19, 2025 | Juneteenth (Branches Closed - Mandatory Employee Training Day) | Thursday |
| July 4, 2025 | Independence Day | Friday |
| July 24, 2025 | Pioneer Day | Thursday |
| September 1, 2025 | Labor Day | Monday |
| October 13, 2025 | Columbus Day | Monday |
| November 11, 2025 | Veterans Day | Monday |
| November 27 & 28, 2025 | Thanksgiving Day | Thursday & Friday |
| December 24, 2025 | Christmas Eve | Closing early at 1 p.m. |
| December 25, 2025 | Christmas | Thursday |
| December 31, 2025 | New Year's Eve | Closing early at 1 p.m. |
| January 1, 2026 | New Year's Day | Thursday |
Grand County Credit Union, doing business as Desert Rivers Credit Union, was established over 60 years ago to give our members less expensive access to loans and a better return on their savings. We have been serving our members since 1957.
We continue that legacy by looking out for “people.” Not profit!
If your live or work in the area shown in the map below you’re eligible for membership.
We were organized by teachers of the Grand County School District. Since that time, the Board of Directors expanded our field of membership to include residents of Grand and San Juan counties and their immediate family members. We have calculated that our average member saves $200 per year when they switch from a bank. You too can become a member and take advantage of this savings.
Ten school teachers and administrators seeking access to fair credit and reasonable savings rates incorporated the Credit Union on January 15, 1957. The following are the incorporators and founders of our credit union.
Harold R. Barton
Fred H. Rost
Darrel Crawford
Donald L. Robinson
Frank W. Farnsworth
Clara B. Haner
Jennie W. McMullin
Helen Whitmore
Lynda Steele
Franklin K. Meadows
The application for incorporation was approved by Seth H. Young, the Utah State Bank Commissioner, on January 24, 1957.
Many of our current members may be related to some of the original founders. We owe them our gratitude for their foresight to start a credit union in Moab.
After researching the Moab Times Independent archive from 60 years ago in January of 1957, we read that Grand County was represented by George J. Burck in the state legislature. George Dewey Clyde was the new governor at the time. Both appear to be very motivated to what was best for the people of Grand County and the State of Utah.
There were a few of us around in 1957. What was it like back then?
The cost of a gallon of gas – 24¢.
The average cost of a new house – $12,220
A new car cost – $1,831 on average.
Per Capita Income was $2,017 in the United States.
Wham-O sold their first “Frisbee” in January 1957.
Russia put the first artificial satellite into space. Sputnik 1.
South Vietnam was attacked by Viet Cong Guerrillas. (That’s something we’ll want to stay out of).
Our President, Dwight D. Eisenhower ordered U.S. troops to desegregate Little Rock schools.
The Milwaukee Braves won the World Series in 1957 by beating the Yankee 4 games to 3. The Brooklyn Dodgers moved to Los Angeles.
It was the first year of “American Bandstand.”
Ford Motors introduced the Edsel which swiftly died
Top TV Show was “Gunsmoke”
It was the first year of the “Tonight Show” starring Jack Paar.
Donny Osmond was born…Humphrey Bogart died. Could Humphrey sing? Hmmm…
#1 song in 1957 was “All Shook Up” by Elvis Presley
We were organized by teachers of the Grand County School District. Since that time, the Board of Directors expanded our field of membership to include residents of Grand and San Juan counties and their immediate family members. We have calculated that our average member saves $200 per year when they switch from a bank. You too can become a member and take advantage of this savings.
Ten school teachers and administrators seeking access to fair credit and reasonable savings rates incorporated the Credit Union on January 15, 1957. The following are the incorporators and founders of our credit union.
Harold R. Barton
Fred H. Rost
Darrel Crawford
Donald L. Robinson
Frank W. Farnsworth
Clara B. Haner
Jennie W. McMullin
Helen Whitmore
Lynda Steele
Franklin K. Meadows
The application for incorporation was approved by Seth H. Young, the Utah State Bank Commissioner, on January 24, 1957.
Many of our current members may be related to some of the original founders. We owe them our gratitude for their foresight to start a credit union in Moab.
After researching the Moab Times Independent archive from 60 years ago in January of 1957, we read that Grand County was represented by George J. Burck in the state legislature. George Dewey Clyde was the new governor at the time. Both appear to be very motivated to what was best for the people of Grand County and the State of Utah.
There were a few of us around in 1957. What was it like back then?
The cost of a gallon of gas – 24¢.
The average cost of a new house – $12,220
A new car cost – $1,831 on average.
Per Capita Income was $2,017 in the United States.
Wham-O sold their first “Frisbee” in January 1957.
Russia put the first artificial satellite into space. Sputnik 1.
South Vietnam was attacked by Viet Cong Guerrillas. (That’s something we’ll want to stay out of).
Our President, Dwight D. Eisenhower ordered U.S. troops to desegregate Little Rock schools.
The Milwaukee Braves won the World Series in 1957 by beating the Yankee 4 games to 3. The Brooklyn Dodgers moved to Los Angeles.
It was the first year of “American Bandstand.”
Ford Motors introduced the Edsel which swiftly died
Top TV Show was “Gunsmoke”
It was the first year of the “Tonight Show” starring Jack Paar.
Donny Osmond was born…Humphrey Bogart died. Could Humphrey sing? Hmmm…
#1 song in 1957 was “All Shook Up” by Elvis Presley
The app rewards users for completing bite-sized educational modules. When correctly answering questions following each module, users earn points in the form of pineapples they are able to exchange for gift cards to popular retailers.
Our mission is to make learning fun, simple, and social providing financial literacy to all.
1. Down load the Zogo App at https://zogo.com/myDRCU
2. Create an account using your phone number, Apple, or Google accounts.
3. Enter your DRCU’s access code. (MYDRCU)
4. Start leaning!
REPORTS TO: Director of Branch Operations
Responsible for the supervision of the Branch. Functions as a loan officer and an MSR as needed. Solve escalated member problems and/or help with complex member questions or work-related matters.
Guide and advise team members in the efficient handling of member needs and accurate transactional
processes. Manage the day-to-day operation of the consumer loan department. Ensure compliance with
state and federal lending laws and DRCU policies and procedures.
Duties and Responsibilities include but are not limited to the following.
1. Supervise the activities of the branch operations by assigning work, answering questions, solving
problems, helping with complex transactions and sensitive member relations problems. Explain policies
and procedures to members and Team Members as needed.
2. Ensure that staff is trained and cross-trained in all phases of their particular jobs to ensure the
delivery of quality service to members and to ensure accuracy in transactions.
3. Evaluate the job performance of Direct Reports to ensure quality member service and accurate
transactions.
4. Maintain an adequate supply of branch materials including but not limited to, office supplies,
traveler’s checks, money orders, and cashier’s checks.
5. Maintain comprehensive, up-to-date knowledge of all State and Federal regulations that are
applicable to the transactions performed in the branch. Knowledgeable on all credit union policies and
processes within the branch.
6. Manage the branch vault, ATM, and night drop, which includes ordering the cash and currency,
verifying cash received, filling teller cash orders, maintaining full vault security, and balancing vault and
ATM regularly, and ensuring that night drop is checked, and transactions run promptly.
7. Approve member exceptions and authorize service fee refunds to members when deemed necessary.
8. Oversee proper availability of daily cash, money orders, etc.
9. Investigate teller losses and institute corrective flow of work and/or corrective disciplinary action
where required.
10. Analyze the workflow on an on-going basis to determine staffing requirements. Oversee work
schedules for full-time and part-time employees in the branch to ensure proper service to members.
11. Review loan approvals and denials for soundness of decisions.
12. Perform audit of consumer loan files to ensure quality and that lending policies are followed.
13. Be available to staff for questions, concerns, and training, including monthly self-assessment meetings.
(3A+)
The DRCU Branch Manager role comes with a generous compensation package to help provide a great
work life balance, that includes the following:
Posted 7/18/2025
Moab Office
Reports to: Branch Manager
Purpose: Serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, interview, and professionally handle the member’s daily needs. Provide a variety of transaction services to members such as, deposits, withdrawals, check orders, account maintenance and the like.
1. Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
2. Provide in-person and by-telephone general and specific service-related information concerning credit union products or policies.
3. May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
4. Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance. May handle more complex questions and problems for other Member Service Representatives.
5. Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information for membership.
6. Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
7. Conduct assessment interviews on credit union services and programs with each new credit union member to properly align with products to meet their needs. Make clear recommendations after thoroughly investigating their goals. Actively cross-sell products to new and existing members.
8. Up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by Member Service Representatives. Up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations.
9. Provide information alternative products to members wishing to deposit funds or transact other types of business with the credit union.
10. Research accounts for deposit, withdrawal, and loan-payment discrepancies.
11. Assist members in balancing their accounts. Utilizing a budget worksheet and other tools when applicable.
12. Schedule and run a monthly 3A+ meeting with the branch manager.
Reports to: Branch Manager
Pay Scale: $17-$25/hour
Job Class: Full Time
Location: Moab Office
Desert Rivers Credit Union seeks an enthusiastic, highly motivated individual who is passionate about making a positive impact on the lives of our members and the communities we serve. Become part of our exceptional culture and help build long-term relationships that enhance the financial wellness of our community members.
Why Join Us?
• Collaborative Team Environment: Work with a professional and supportive team dedicated to member satisfaction and community service.
• Growth and Development: Thrive in a fast-growing company that values your personal and professional development, offering excellent benefits and a family-friendly work schedule.
• Meaningful Impact: Play a vital role in helping members achieve their short and long-term financial goals through creative problem-solving, courtesy, and professionalism.
If you are energetic, service-oriented, and eager to work in a positive and dynamic workplace, we want to hear from you. Join Desert Rivers Credit Union and be a part of a team that truly cares about its members and community.
• Provide exceptional and memorable service to all branch visitors while committing to a seamless experience that supports our members by answering questions, understanding concerns, troubleshooting and resolving member issues, and escalating when necessary.
• Actively promote and advise on products and services based on members’ needs through member assessment discussions and provide referrals to appropriate departments for specialized products and services when necessary.
• Serve members by counseling, offering solutions, and assisting members in achieving their short and long- term financial goals.
• Assist members with the loan process from start to finish, including the origination of consumer loans and evaluating and verifying loan applications and credit criteria.
• Maintain strong knowledge of credit union products and services and adhere to all DRCU security procedures, policies, and compliance guidelines.
• Process deposits, withdrawals, and all member transactions via phone or in person efficiently and accurately while establishing and progressing sincere, long-lasting relationships with members.
• Utilize basic computer and cash-handling skills effectively, including maintaining a balanced cash drawer.
• Open, maintain, and service member accounts with attention to detail.
• Review documents for accuracy and ensure all information is correctly processed
• Demonstrates integrity and reliability in all interactions and responsibilities.
• Works as a team player and contributes positively to team dynamics, fostering a collaborative environment.
• Maintains professionalism and courtesy in all relationships, especially between Members and DRCU.
• Must be able to maintain strict confidentiality in all matters.
• Must have a strong ability to interact effectively with others by using excellent communication skills, both verbal and written.
• Approaches tasks with enthusiasm, energy, and a positive attitude.
• Skilled in listening attentively to understand and respond appropriately.
• Committed to providing exceptional service.
• Must have a proactive and innovative attitude with strong problem-solving skills with a focus on finding effective solutions.
• Demonstrates patience in all interactions
• Excels in organizational and time management abilities.
• Must be tech savvy.
The Personal Banker will report to the Branch Manager.
Note: Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements should not be construed as an exhaustive list of responsibilities, duties, and skills required.
For People, Not Profit.
Relationships are created by credibility and trust. Our primary purpose is to be the trusted partner that helps our members reach their financial goals and live life to the fullest.
At Desert Rivers Credit Union, we are committed to our values:
• We serve all members no matter their circumstances.
• We do only what’s in the best interest of our members.
• Our members are our people! Our friends and family.
• We teach and direct our members to the best solution.
• We are credible and honest.
• Our good relationship with our members is our priority.
• We are positive and upbeat.
