Online and Mobile Banking Upgrade
Updated October 1, 2022
Here are some new features to try out:
- Remote deposit capture
- External and cross account transfer
- Facial recognition login on the mobile app
- Upcoming “chat” features
Here are some new features to try out:
Please note: The last 4 of your SSN, DOB, and street number portion of address must match what is currently on your account records at the credit union.
Go to the home banking login screen and click “forgot your password” to reset your password.
Please note: You must have access to the email used for enrollment. If you do not have access to that email or have been locked out, please contact us so we may reset you.
If you have forgotten your online banking username, please contact us for assistance. Or login to your account and go to profiles and click on reset user name.
In the Alerts section, choose the alert you wish to edit from your list of alerts. Click through the “edit alert” screen to change your alert settings. You can also choose “delete alert” in the bottom-left corner to remove the alert completely.
Alerts will be sent multiple times per day. If you have opted to receive text-notifications, your alerts will come from a 10-digit phone number and will always include our email and name at the top of the message.
If you doubt the authenticity of an alert you receive, verify the alert is one you set-up in your online banking.
If you wish to view another account that you are a joint owner on within the same online banking login, we can manually link your accounts for you. Please send us a secure message with the account number you wish to link within online banking or contact the credit union.